We Respect You and the Opportunity to Provide You With Unparalleled Service
To us, you are much more than just a customer. You and your vehicle are an extension of our family, and we will treat you as a member of our family. We offer a personalized experience to ensure that you feel valued and at ease with us. You can count on straightforward communication to evaluate your needs and help you figure out the best options for you and your vehicle.
We Take the Risk-Not You
As a member of our community, we want you to be comfortable with choosing Principle Auto. We understand purchasing a vehicle is a big decision, so to reduce any concerns, we provide a single three-day vehicle exchange policy. Our vehicle exchange policy is for vehicles purchased within three days with less than 200 miles after your purchase except for vehicles purchased through our Value Direct Program. And when you continue servicing with us for your parts, service and body shop needs, every repair comes with a minimum of a one-year parts or 12,000 miles warranty.
We Value Your Time
It is important to us that your day progresses without unnecessary delays. Our skilled associates are knowledgeable and highly trained to provide fast service. We offer alternative transportation and convenient pick-up and delivery. Your calls are answered within two rings. Oil changes are completed in under an hour. Our well-stocked inventory of factory parts means even less waiting for you. Once you have selected your vehicle, you can purchase your vehicle in an hour or less. Plus our innovative technology reduces paperwork, while our online purchasing and service scheduling tools are available to accommodate your schedule, not the other way around.
We Deliver Exceptional Value
We are passionate about what we do, and we believe that translates to an exceptional experience for our guests. Our goal is to be easy to do business with, as we always follow through on what we promise. We work to keep you well informed before making any crucial decisions, and we welcome your questions and are ready to answer them in a pressure-free environment. We continually train our master technicians for each of our brands to handle whatever concerns may present themselves. Through a combination of exceptional value and our dedication to providing world-class service, we always aim to provide our customers with a great experience.
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Locations In Texas, Mississippi & Tennessee.
CAREERS
We Have Many Great Positions Open.
Customers With Disabilities
Website Accessibility:
At Principle Auto Group, we take website accessibility seriously. If for some reason you are having trouble with our website, we are available during normal working hours to assist at (210) 732-7121.
Adaptive Driving Devices:
Principle Auto Group is committed to providing Adaptive Driving Devices for our customers with disabilities who wish to test drive a car. Principle Auto Group will use good faith efforts to satisfy requests for particular vehicles to test drive, as soon as reasonably practical, but we will require advance notice for such vehicles depending on the type of vehicle requested and the location. The foregoing timeframes and availability are subject to delays beyond Principle Auto Group's reasonable control.
For customer service inquiries relating to customers with disabilities, please call the main number for the dealership.